THE STRATEGY ALIGNMENT GAP: WHY CEOS MISJUDGE IT AND HOW THEY CAN FIX IT
well-meaning CEOs fall prey to the strategy alignment gap. Their teams have high levels of perceived strategy alignment about strategy goals but very low actual alignment about the specifics.
CEOs Must Overcome Executive Disagreement To Drive Strategy
Senior executives often disagree on their company’s strategy, but CEOs can overcome this by a return to the basics: a customer-focused strategy.
USE CUSTOMER PERFORMANCE INDICATORS TO ALIGN YOUR SCHOOL DISTRICT’S STRATEGY
ACHIEVING CUSTOMER FOCUS AT SCHOOL DISTRICTS
BUSTING THE SALES TRAP IN STRATEGIC PLANNING
Most senior executives do not realize the strategic potential of increasing customer value. An assessment of more than 400 executives showed more than 70% underestimate the impact of increasing customer value on sales growth